Tech Support Nightmares – Installing the Internet

This week, we’re going to give a nod to our friendly technology customer service specialists, otherwise known as “tech support“. Some of these may be old, but the principles still apply. Can we blame them for being frustrated and irate when they have to deal with issues like these?

Windows 3.1 Program Manager - Image via Wikipedia

Back in the early days of the Internet, Internet Service Providers (ISPs) would provide a disc (CD) with an installation program so that the user could connect to the Internet with their company. Those were the days where you had to use a phone line and a modem! (shudder)

Customer: I’m trying to connect to the Internet with your CD, but it just doesn’t work. What am I doing wrong?

Tech support: OK, you’ve got the CD in the CD drive, right?

Customer: Yeah….

Tech support: And what sort of computer are you using?

Customer: Computer? Oh no, I haven’t got a computer. It’s in the CD player and all I get is weird noises. Listen…..

Tech support: Aaaarrrrgggghhhh!!!

Bonus Tech Support Joke

Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.



  1. szahanya says

    On the heels of Apple’s declaration Wednesday that a “post-PC” world has arrived, new data released Thursday showed bad times ahead for the already beaten-up personal computer.

  2. yutasteaul says

    I bought a CD, but can’t put it on my iTunes because I have no CD Drive on my computer. I’m so stupid, and annoyed.

  3. hum arnerless says

    My new netbook requires me to make a 10gb back-up disc. It has no CD drive and the backup utility wont make 16gb usb sticks bootable.