This week, we’re going to give a nod to our friendly technology customer service specialists, otherwise known as “tech support“. Some of these may be old, but the principles still apply. Can we blame them for being frustrated and irate when they have to deal with issues like these?
Back in the early days of the Internet, Internet Service Providers (ISPs) would provide a disc (CD) with an installation program so that the user could connect to the Internet with their company. Those were the days where you had to use a phone line and a modem! (shudder)
Customer: I’m trying to connect to the Internet with your CD, but it just doesn’t work. What am I doing wrong?
Tech support: OK, you’ve got the CD in the CD drive, right?
Tech support: And what sort of computer are you using?
Customer: Computer? Oh no, I haven’t got a computer. It’s in the CD player and all I get is weird noises. Listen…..
Tech support: Aaaarrrrgggghhhh!!!
Bonus Tech Support Joke
Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
- The truth behind the mystique of tech support (winextra.com)
- I’m a Woman (hear me roar) (sporadicintelligence.wordpress.com)
- No More Free Tech Support (nick.typepad.com)
Internet Service Providers, support nightmare, Customer service, service specialists